Apr 13, 2025
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Introducing Deployed Intelligence

Mitchell Troyanovsky
Luke Bradley

Intelligence is becoming abundant. Putting it to work remains hard.

A new era demands a new approach

For the first time in history, we can give every accountant the equivalent of a 50-person team to support their work. A team of capable professionals that is instantly available and always-on.

But this sudden leap in capability comes with a challenge: we’ve changed the tools to do the job, but not the mental models. We’re asking accountants to go from doing the work to directing a team of agents… and we need to teach them how!

This is the silent failure mode of most enterprise AI efforts: assuming that adding AI to existing workflows will just work. It won’t.

Empowering users with AI demands new ways of thinking about work.

The AI revolution will be deployed, not just built

Everyone is watching the progress frontier models are making with great interest and rightly so. Fewer people are focused on the messier, perhaps more important challenge: getting the intelligence into the hands of users to do real work.

We continue to believe that AGI will arrive faster than people think (short timelines) but will take far longer to diffuse (slow takeoff).

The friction is not only technical; it’s human and organizational. It’s legacy software. It’s institutional habits. It's rigid workflows designed in an era where intelligence was scarce.

And that’s why deployment matters.

Over the last two decades, we’ve seen several waves of software deployment models, from on-prem to SaaS to bespoke platforms. With each wave came new deployment roles: implementation managers, solution engineers, and forward-deployed engineers.

Now, we believe a new phase is emerging: one defined not by implementing software, but by deploying intelligence.

Deploying intelligence will be a defining challenge

In an age of abundant intelligence, simply having AI isn’t enough. The advantage goes to those who learn to wield it well.

This applies at every level:

  • Individuals who learn to collaborate with AI will dramatically outperform those who don’t
  • Companies that embed intelligence into workflows will outpace those who merely bolt it on
  • Solution providers who master deployment and make intelligence usable will lead the way

Deploying intelligence is challenging because it is about fundamentally changing the way work gets done, rethinking how users interact with software, and embedding AI so deeply into workflows that it feels like second nature.

That’s why we’ve formed the Deployed Intelligence Team at Basis.

What does deploying intelligence look like in the real world

Deploying intelligence means effectively guiding organizations through the shift from software-driven work to intelligence-driven work.

The Deployed Intelligence team is the group on the front lines; we parachute into our customer’s organizations, learn their unique context, and give them the tools to redesign their accounting workflows around intelligent agents.

It means creating a future where AI isn’t an add-on, but rather the backbone of how accounting work is done.

So who will do this kind of work?

It’ll be someone who looks at how things are done today and says, this doesn’t make sense, it can be done better. Someone who learns new technology faster than anyone else on their team, and then feels compelled to teach it to everyone around them.

If that’s you, you’ll feel right at home here. Whether you’re an accountant or not, this team is for people who understand the future of knowledge work and want to be the ones creating it.

Shape the Future with Us

If you’re excited about deploying intelligence into the real economy then come join us